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Hello,

The error above indicates that our server is currently experiencing some performance issues possibly related to high levels of web traffic. As of March 12, 2015 The Toledo Zoo & Aquarium has been trying to get assistance from our web vendor, GoDaddy, but it has been difficult for them to diagnose this problem on our server and find a solution.

If you were in the process of performing a transaction your connection has probably been interrupted and your transaction has been lost. We sincerely apologize for this inconvenience.

What next?

We will do everything we can to quickly resolve this issue for you:

At this point you have two options:

1)
You can start over on a new online transaction and most likely the server will complete your transaction (in most cases its performance issues are rare and random so it is unlikely you will experience another error).

2)
You can contact us for assistance as follows:

If you were trying to purchase or renew a Toledo Zoo membership, please contact the Zoo Membership department at 419-385-5721, extension 6002 between the hours of 8am and 5pm.

If your transaction did not involve a Toledo Zoo membership, please contact us by e-mail at webmaster2076@toledozoo.org and we will respond to you within 24 hours or next business day to help you resolve your transaction.

Thank you for your patience and support while we work with our vendor to resolve this issue.