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Why am I seeing this message?

Please read the following so we can assist you in completing your transaction:

The error displayed above is from the server supplied by our web vendor but you can still proceed with your transaction by following the instructions below:

Wait for 30 to 60 seconds then refresh this screen in your browser. If this message goes away and the online store returns then you should be able to continue with your transaction and complete your payment.

Please note:

If you try to refresh this screen multiple times and are not able to complete this transaction then the product or service you are transacting with the Toledo Zoo is not finalized or paid for so you must contact us so we can assist you. You can contact us for assistance by e-mail at webmaster2076@toledozoo.org or contact the Zoo webmaster at 419-385-5721, X2076 and we will respond to you within 24 hours or next business day to help you resolve your transaction.

Your Information is Safe

The sudden appearance of this message may seem alarming or suspicious but we want to assure you that any information you have entered on this web site is safe and secure. The error you have experienced is only due to an interrupted connection (imagine a busy signal on a phone line). This is most likely related to high volumes of web traffic on this web server.

Thank you for your patience and support while we work with our vendor to resolve this issue.